Hi, this is the management team of “Lunar Romance: Choose your story”.
For iOS(Apple) payment, we can't help directly as all payment tasks are carried out by Apple.
Please cancel the payment directly through the App Store Customer Center.
Unused non-discounted and non-affected items will be canceled within 7 days.
(Please note that payment cannot be canceled under Article 22 of the withdrawal of subscription for products that are directly applied to game services or discount packages with price discounts, such as custom, currency cards, and events.)
- App Store Customer Center: 080-333-4000
Please note that payment cancellation may be rejected according to Apple’s refund policy, in this case we can’t help you.
If the payment cancellation is completed in the App Store, please request item recall through In-game > Setting > Game Inquiry
After cancelling the App Store payment, if you don’t request a item recall or use an unrecalled item,
the cancellation of the payment will be judged as abusing and penalty can be carried out.